Category Archives: Training

News from Nigeria

OK – so I have  been back in Nigeria a week and what a non-stop week it’s been! Arrived on Thursday and managed to get MOST of my belongings into some kind of order in the previously bland looking bedroom. … Continue reading

Posted in Abuja, africa, cavemen attitude, elections, Nigeria, terrorism, Training, travelling | Tagged , , , , , , , , , | Leave a comment

Changes Underway

Well it has been a while since I blogged and I apologise to those who follow me but I have been rather busy with a new venture/ opportunity that came my way shortly after I returned from Spain. An old … Continue reading

Posted in Abuja, change, Goa, How to, Nigeria, relocation, Training | Tagged , , , , , , , , , , , , , | 1 Comment

Why spend money on labels when you can be given one?

So how many of us spend our money on labels just to be trendy?  Labels fall under many categories, whether they are in the clothing, furnishings or transport range?   The world today seems to want to find labels for everything … Continue reading

Posted in 2014, Health, Holistic, Life, New Age, Training, Uncategorized | Tagged , , , , , , , , , , , , , , , , , , , , | Leave a comment

Alternative methods for love health & happiness perhaps?

I first became involved with holistic and alternative medicines when I was in my early twenties. It happened as a result of my own illness (asthma) as I had taken a lot of time off work due to severe asthma attacks and … Continue reading

Posted in 2014, Health, Holistic, How to, Life, New Age, Philosophy, Training | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

NO such thing as problems

As I tell all my trainees and teamsters there are only issues that need to be dealt with and problems do not exist unless you choose to let them. Today I note that Robin Sharma has stated the same thing … Continue reading

Posted in 2014, Books, Comments, Health, Holistic, How to, Life, New Age, Philosophy, Training, Uncategorized | Tagged , , , , , , , , , , , , | Leave a comment

Customer Service can make you smile warmly and give an orange glow..

I recently came back from Indonesia after spending two weeks training there and I was absolutely delighted to receive a letter from the hotel thanking me for choosing to stay with them. Although it was actually the company that had … Continue reading

Posted in 2014, customer service, How to, Life, Philosophy, Training, Travel | Tagged , , , , , , , , , , | Leave a comment

A quick question regarding what customer service is all about.

The scenario: (recently happened to me) I am in a fast food burger joint and order a meal to eat in. Having paid  for it, the girl at the desk then gives me the drink and the burger on a tray. … Continue reading

Posted in 2014, Comments, customer service, How to, Life, Training, Uncategorized | Tagged , , , , , , | Leave a comment

Laundry service?…….I don’t think so!

Will it all come out in the wash? So following on from the previous blogpost theme of listening skills and customer service  I go to get my laundry today. The girl in the laundry has her ears plugged into her … Continue reading

Posted in customer service, India, Philosophy, Training, Uncategorized | Tagged , , , , , , , , , | Leave a comment

What is this thing called customer service?

Does it really exist? It surely is not about customer satisfaction according to my recent observations. Now I can’t say for sure if this is a viral situation but I sure as hell do not experience the sort of customer … Continue reading

Posted in How to, Life, Philosophy, Training, Travel, Uncategorized | Tagged , , , , , , , , | Leave a comment