Tag Archives: training

News from Nigeria

OK – so I have  been back in Nigeria a week and what a non-stop week it’s been! Arrived on Thursday and managed to get MOST of my belongings into some kind of order in the previously bland looking bedroom. … Continue reading

Posted in Abuja, africa, cavemen attitude, elections, Nigeria, terrorism, Training, travelling | Tagged , , , , , , , , , | Leave a comment

Changes Underway

Well it has been a while since I blogged and I apologise to those who follow me but I have been rather busy with a new venture/ opportunity that came my way shortly after I returned from Spain. An old … Continue reading

Posted in Abuja, change, Goa, How to, Nigeria, relocation, Training | Tagged , , , , , , , , , , , , , | 1 Comment

NO such thing as problems

As I tell all my trainees and teamsters there are only issues that need to be dealt with and problems do not exist unless you choose to let them. Today I note that Robin Sharma has stated the same thing … Continue reading

Posted in 2014, Books, Comments, Health, Holistic, How to, Life, New Age, Philosophy, Training, Uncategorized | Tagged , , , , , , , , , , , , | Leave a comment

Customer Service can make you smile warmly and give an orange glow..

I recently came back from Indonesia after spending two weeks training there and I was absolutely delighted to receive a letter from the hotel thanking me for choosing to stay with them. Although it was actually the company that had … Continue reading

Posted in 2014, customer service, How to, Life, Philosophy, Training, Travel | Tagged , , , , , , , , , , | Leave a comment

A quick question regarding what customer service is all about.

The scenario: (recently happened to me) I am in a fast food burger joint and order a meal to eat in. Having paid  for it, the girl at the desk then gives me the drink and the burger on a tray. … Continue reading

Posted in 2014, Comments, customer service, How to, Life, Training, Uncategorized | Tagged , , , , , , | Leave a comment

Laundry service?…….I don’t think so!

Will it all come out in the wash? So following on from the previous blogpost theme of listening skills and customer service  I go to get my laundry today. The girl in the laundry has her ears plugged into her … Continue reading

Posted in customer service, India, Philosophy, Training, Uncategorized | Tagged , , , , , , , , , | Leave a comment

What is this thing called customer service?

Does it really exist? It surely is not about customer satisfaction according to my recent observations. Now I can’t say for sure if this is a viral situation but I sure as hell do not experience the sort of customer … Continue reading

Posted in How to, Life, Philosophy, Training, Travel, Uncategorized | Tagged , , , , , , , , | Leave a comment

It’s been a while since I was here… and then again I have been here a while now

Oh lordy, how the time pass  – and before you know it another year of life on earth is almost over. I mean of my life that is! Planning ahead is not something I tend to do anymore, going with the … Continue reading

Posted in Comments, Health, How to, Life, New Age, Philosophy, Travel, Uncategorized | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Success or Failure – It’s all down to people!

After I wrote my last post “Twenty Years on and still going strong” I got to wondering a little on the subject of success & failure and what can make or break a business, sometimes before it even takes off. … Continue reading

Aside | Posted on by | Tagged , , , , , , , , , , , , , , | Leave a comment

I will walk 500 miles

Or in this case “I will drive 100 miles round Kent and no chill-out time allowed”  Kids or no kids – that is the question! – no wonder my sister has high blood pressure! I spent an eye-opening and interesting day … Continue reading

Posted in Life | Tagged , , , , , , , , , , , , , , , , , , , , | Leave a comment

Airport Coffee Shop Philosophy

Sitting in the airport having a coffee after a smooth trip up from Goa to Mumbai – 3 hours to go before boarding to the UK (failing any hiccups) and I started to think – which, as any of my … Continue reading

Posted in 2013, Comments, Goa, Health, Holistic, How to, India, Life, Philosophy, Travel, Uncategorized | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Positively buoyant business

So I was pondering how I feel at the moment – which is incredibly buoyed up and positive. This got me thinking about the experiences in my career that make me an upbeat person, and one who,  as a good … Continue reading

Aside | Posted on by | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Views and scenes

I am reading (on my Kindle) at the moment a book called “Butterflies are Free to Fly: A New and Radical Approach to Spiritual Evolution” by an author called Stephen Davis. It sets out some really interesting ideas (all based … Continue reading

Posted in 2013, Books, Comments, Goa, Health, How to, India, Life, Philosophy, Uncategorized | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Beauty and the Beasts

  Amazing and beautiful Writing Spider What a wondrous web you weave Of finely spun silken threads of moonbeams: Biding your time, With your corkscrew signature Holding you secure, You wait for passing prey.   Ugly – the lies and … Continue reading

Aside | Posted on by | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

EId or Buddhism or Independance – who really cares – missed the coach again?

So Cowes week finishes soon and I missed it all – never mind – who cares really? There is always next year or……….? Tomorrow is Eid and the time the Muslims break their fast as the whole month of Ramadan … Continue reading

Posted in 2013, Comments, Goa, Health, Holistic, India, Life, Travel, Uncategorized | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Is Coaching or Training an Integral part of Life?

I am a very good trainer of people – not just staff – I love human beings and I love to see them develop themselves so my love of training goes deeper than superficial. I can take anyone who is … Continue reading

Aside | Posted on by | Tagged , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Monterio or bust!

My first trip up to Calangute/Baga area of Goa for some time and the first experience of the monsoon at Monterio resort. Have loved this place since my very first visit in January/Feb 2000 as it has a warm and … Continue reading

Posted in 2013, Comments, Goa, Health, Holistic, How to, India, Life, Travel, Uncategorized | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

What is this new Wimbledon tennis fashion?

Is it a bandage, is a band aid, is a strip of gaffer tape or………………………is it intraveneously drip feeding energy into these tennis athletes? They seem to all be wearing strips of (plastic, rubber?)  in one form or another – black … Continue reading

Posted in 2013, Comments, Goa, How to, Life, Travel, Uncategorized | Tagged , , , , , , , , , , , , , , , , , , , , | Leave a comment

Fresh !deas for IPhones

Oh woe is me and the fun and games with my IPhone. Dearest sis has just called to tell me she kept her appointment with my IPhone at the Apple Store in Bluewater. They told her that they would have replaced … Continue reading

Aside | Posted on by | Tagged , , , , , , , , , , , , , | Leave a comment

I’m feeling a bit “Shaky” in monsoon season

To be Sung to Shaking Stevens Song – Merry Christmas everyone Rain is falling all around us; Bread man’s pedalling down the road; Sounds of nature in the dripping; Maybe frog or could be toad? Looks like clearing Then clouds … Continue reading

Posted in 2013, Goa, Health, Holistic, India, Life, Mother Nature's Magic, Philosophy | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment